Shipping Policy

Effective Date: March 18, 2025

Thank you for shopping at Momentum Supply Chain. We are committed to providing you with the best possible shipping experience. Below is an overview of our shipping policy, including processing times, shipping costs, and delivery expectations.

1. Shipping Processing Time

All orders are processed within [insert number of business days, e.g., 1-2 business days].
Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there is a significant delay in your order.

2. Shipping Methods and Costs

We offer various shipping methods to meet your needs. The available shipping options are displayed at checkout.
Shipping costs are calculated based on the size, weight, and destination of the order.
Standard shipping typically takes [insert number of days, e.g., 5-7 business days], but expedited options may be available for faster delivery.

Estimated Shipping Times:

Standard Shipping: [insert estimated days] business days
Expedited Shipping: [insert estimated days] business days
International Shipping: [insert estimated days] business days (subject to customs processing)

3. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or text (depending on the method you selected at checkout). You can use the tracking number to track your order on the carrier’s website.

4. Shipping Restrictions

International Shipping: We currently offer shipping to [list countries or regions you ship to, if applicable]. International shipping may be subject to additional customs fees, taxes, or import duties, which are the responsibility of the customer.
P.O. Boxes: Some shipping carriers may not deliver to P.O. Boxes. Please check the available shipping options during checkout.

5. Shipping Address

Please ensure that the shipping address you provide is correct and complete. We are not responsible for any delays or lost shipments resulting from incorrect or incomplete addresses.
If an order is returned due to an incorrect address, you will be responsible for the cost of reshipping.

6. Order Delays

While we strive to meet the expected shipping times, we cannot guarantee delivery dates due to factors beyond our control, such as weather, customs processing (for international orders), or carrier delays. In the event of a delay, we will do our best to keep you informed and updated.

7. Lost or Stolen Packages

Momentum Supply Chain is not responsible for lost, stolen, or damaged packages once they have been shipped. If your package is lost or damaged, please contact the shipping carrier directly. If your order is insured, you may be able to file a claim with the carrier.

8. Shipping Insurance

If you would like additional security for your order, we offer shipping insurance at checkout. This will cover any potential loss or damage during transit.

9. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the product is defective, damaged, or the wrong item was shipped. In such cases, we will cover the cost of return shipping.
We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

10. Contact Us

If you have any questions about shipping, need help with tracking your order, or have any concerns about your delivery, please contact us:

Momentum Supply Chain
[Insert Address]
[Insert Email Address]
[Insert Phone Number]